Privacy Policy

Privacy Policy – Zehvika

At Zehvika, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when visiting or making a purchase from www.zehvika.com.

1. Information We Collect

When you use our site or place an order, we may collect the following information:

  • Personal Information: Name, email address, phone number, shipping/billing address.

  • Payment Information: Credit/debit card details (processed securely via third-party payment gateways).

  • Device Information: IP address, browser type, operating system.

  • Order History: Items purchased, date/time of orders.

  • Cookies & Tracking Data: Used to enhance your browsing experience and for analytics/marketing.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.

  • To communicate with you about your purchase or respond to inquiries.

  • To send you promotional emails (only if you opt-in).

  • To improve website performance and user experience.

  • To prevent fraud and ensure security.

3. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties only to support our business:

  • Payment gateways (e.g., Shopify Payments, PayPal, Razorpay)

  • Shipping partners (e.g., Delhivery, DHL, Bluedart)

  • Email marketing platforms (e.g., Klaviyo, Mailchimp – if opted-in)

  • Analytics tools (e.g., Google Analytics)

All third-party partners are required to comply with privacy and data protection laws.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

5. Your Rights

Depending on your location (e.g., EU, india), you may have the following rights:

  • To access or correct your personal information.

  • To request data deletion.

  • To opt-out of marketing communications.

  • To request a copy of your stored data.

To exercise any of these rights, please contact us at sales@zehvika.com.

6. Cookies

We use cookies and similar technologies to:

  • Keep you logged in

  • Remember your cart

  • Analyze website traffic

  • Personalize ads and product suggestions

You can manage cookies through your browser settings.

7. Security

We use secure technologies (SSL encryption, secure hosting) to safeguard your personal information and maintain the integrity of our systems.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated "Effective Date" at the top.

9. Contact Us

If you have any questions about this Privacy Policy, please contact:

📧 sales@zehvika.com
🌐 www.zehvika.com